Privacy Policy
At Expert Resume, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services, including our website and any associated tools and features (collectively referred to as “Services”).
By using our Services, you agree to the collection and use of your information as outlined in this Privacy Policy. Please read it carefully.
1. Information We Collect
We collect the following types of information when you use our Services:
Personal Information: This includes your name, email address, phone number, address, and any other information you provide during the order process (e.g., job experience, resume details).
Payment Information: When you make a purchase, we may collect payment information, including credit card details or other payment methods, through a secure third-party processor.
Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, device type, and operating system, as well as pages visited on our site.
2. How We Use Your Information
We use your information for the following purposes:
Provide Our Services: To process your orders, deliver your customized documents, and provide customer support.
Payment Processing: To securely process payments and handle any related billing inquiries.
Improve Our Services: To enhance the user experience on our website and improve the quality of our Services.
Marketing: We may use your email address to send updates, promotional offers, or newsletters related to our Services. You can opt out of receiving marketing emails at any time.
Legal Compliance: To comply with legal obligations and resolve disputes.
3. How We Protect Your Information
We take reasonable steps to protect your personal information, including:
Encryption: Sensitive data, such as payment details, are transmitted via SSL (Secure Socket Layer) encryption.
Access Controls: We restrict access to personal data to only those employees or contractors who need it for legitimate business purposes.
Data Retention: We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:
Service Providers: We may share your data with trusted third-party providers who help us operate our Services (e.g., payment processors, email providers). These providers are obligated to keep your information confidential and use it only for the purpose of providing their services.
Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we update or correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
Opt-Out: You can opt out of receiving marketing emails by clicking the unsubscribe link at the bottom of our emails.
To exercise any of these rights, please contact us at support@expertresume.in
6. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your usage of our website. Cookies help us improve the user experience, track user preferences, and analyze traffic patterns.
You can manage cookie preferences in your browser settings. Please note that disabling cookies may affect your ability to use some features of our Services.
7. International Data Transfers
Since we provide services to customers worldwide, your personal information may be transferred to and processed in countries outside your home country. These countries may have different data protection laws than your country of residence. By using our Services, you consent to the transfer of your information to such countries.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: support@expertresume.in
Phone: +91 8779557643
Business Hours: 10am to 9pm